Bela's Christmas dinner

Details about the product

TERM AND CONDITIONS

- EXCHANGE AND CANCELLATION POLICY



— Informs that the purchaser will have a period of 07 (seven) days from the approval of the purchase to cancel the contracted service without any withholding of amounts by the contractor, in accordance with article 49 of the Consumer Protection Code.

— Cancellation will not be appropriate in cases:

Where the service has already been used by the contractor;

When the deadline for using the services expires, without having exercised the right to use them;

— In the case of a period exceeding seven days, amounts will be withheld, as listed below:

— For the purposes of the following clauses, the Brasilia time will be considered, with the closing date of 23:59:59 (eleven hours fifty-nine minutes and fifty-nine seconds) starting at 00:00:00 (midnight sharp):

— As of the 8th (eighth) day, 20% of the total amount of the contracted services will be withheld;

— To validate the cancellation of the contracted services, the request must be made solely and exclusively in writing and addressed to the e-mail reservas@belavista.tur.br, clearly stating your request. Any notice or verbal cancellation made through phonetic contact channels (call center), through WhatsApp or any of the company's social networks is not valid.

— The request must contain all the contractor's data, as well as specific information about the contracted services, and a crystal clear request regarding the intention to cancel that service, as well as the sending of all the requests necessary for the approval of the cancellation that the contractor's attendants request.

— After sending the cancellation request, the company's attendant will evaluate it and return it to the applicant via electronic contact (e-mail), within 7 (seven) business days.

— The refund/chargeback will be made within 15 (fifteen) business days from the approval of the cancellation request.

— Even though, after contracting the provision of services considered principal, in the event of a new contract, each one will respect, as an initial milestone, the date of the closing of the contract, and cannot be used for the purpose of these novation clauses.

For cancellations it is necessary to send an e-mail to reservas@belavista.tur.br stating the purchase number and the reason for the cancellation. The request must be sent by the same email address where the purchase was made. The amounts will only be refunded to the purchaser

NO-SHOW

— Tickets not used on the due date or not canceled within the deadlines indicated above will be considered No-Show. Tickets characterized as a No-Show cannot be canceled or refunded.

IMPORTANT:

The Colonial Special Christmas Coffee will be served exclusively on 24/12/2024, starting at 19:00.

Address: Gramado - Av. das Horténsias, 3.500 - Av. Central, Gramado - RS, 95670-000;

Children up to 4 years old are exempt. Children over 5 years old must already use a Voucher;

The restaurant may charge service fees (10%), but it's optional;

Not included: Transportation;

Present your Voucher only at the time of payment, printed or on mobile devices;

After the purchase, your Voucher is available in your user area;

— The buyer's original identification document must be presented with the voucher.

— The restaurant is not responsible for personal belongings left on site.

— The Bela Vista Café Colonial reserves the right to cancel the service, upon prior notice, except in the event of unforeseeable circumstances or force majeure.

— If you have questions, contact (54) 3286-2097, or WhatsApp (54) 3286-1608