Colonial coffee

Details about the product

What's included

Food and beverages listed on the menu served freely

What's not included

Foods not listed

Use valid up to 90 days after the date of purchase, except for the special Christmas Supper date.

Promotional price for advance purchases made through the site.

You must present this voucher printed or on the screen of your device on the day of consumption.

TERMS AND CONDITIONS

- EXCHANGE AND CANCELLATION POLICY

Bela Vista Café Colonial informs that the purchaser will have a period of 07 (seven) days, counting from the approval of the purchase, to cancel the contracted service without any withholding of amounts by the contractor, as stipulated in article 49 of the Có I say Consumer Protection.

Cancellation will not be applicable in cases:

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  In which the service has already been used by the contractor;

  
  


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  When the deadline for using the services has expired, without having exercised the right to use them;

  
  

In the case of a period exceeding seven days, amounts will be withheld, as described below:

For the purposes of the following clauses, the Brasília time shall be considered, with the end of the day being 23:59:59 (eleven o'clock fifty-nine minutes and fifty-nine seconds) and starting at 00:00:00 (midnight sharp):

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  From the 8th (eighth) day onwards, 20% of the total price of the contracted services will be withheld;

  
  


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  To validate the cancellation of the contracted services, the request must be made solely and exclusively in writing and addressed to the e-mail reservas@belavista.tur.br, clearly stating your request. Any verbal notice or cancellation made through the phonetic contact channels (telephone service center), through WhatsApp or any company social network is not valid.

  
  


• 
  The

  request must contain all the contractor's data, as well as specific information about the contracted services, and a crystal clear request regarding the intention to cancel that service, as well as the sending of all requests Accedil; are necessary for the approval of the cancellation requested by the contractor's attendants.

  
  


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  After sending the cancellation request, the company's attendant will evaluate it and return it to the applicant by electronic contact (e-mail), within 7 (seven) business days.

  
  


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  The return/refund will be made within 15 (fifteen) business days from the approval of the cancellation request.

  
  


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  Even if, after contracting the provision of services considered as principal, in the event of a new contract, each one will respect, as an initial mark, the closing date of the contract, and cannot be used for the purposes of these novation clauses.

  
  

For cancellations, it is necessary to send an e-mail to reservas@belavista.tur.br stating the purchase number and the reason for the cancellation. The request must be sent by the same e-mail that the purchase was made. The amounts will only be refunded to the holder of the purchase.

IMPORTANT:

- Service: Monday to Friday from 11 a.m. to 11 p.m., and on Saturdays and Sundays, from 10 a.m. to 11 p.m. Schedules may change without notice. Consult updated information on other channels, such as the social networks of the Bela Vista Café Colonial.

Season — The months of January, June, July, November and December, as well as holidays and long holidays, are considered high season;

Address: Gramado - Av. das Horténsias, 3,500 - Av. Central, Gramado - RS, 95670-000;

Children up to 4 years old are exempt and from 5 to 9 years old the price is half the adult price and from 10 years old they must already use a Voucher;

The restaurant may charge service fees (10%), but it is optional;

Not included: Transportation;

Present your Voucher only at the time of payment at the counter, printed or on mobile devices;

After purchase, your Voucher is available in your user area;

original identification document of the purchaser must be presented with the voucher.

The restaurant is not responsible for personal belongings left on site.

Bela Vista Café Colonial reserves the right to cancel the service, upon prior notice, except in the event of fortuitous or force majeure cases.

If you have questions, contact the telephone number (54) 3286-2097, or WhatsApp (54) 3286-1608.